I do agree that my first ever post on this forum was a gut reaction from the hip and a bit "band-wagonie". I have been playing MTG for about 1 year and I am excited about my new addiction to MTG. I spent a little over a week uploading my collection into this site after doing research on similar services and talking to several people who recommended deckbox.org. Double Masters 2022 was the first set that I actually purchased an entire box of on release day and was once again super excited to upload all of my cards and get them into my decks. I sincerely apologize to all of the veteran members of this site that may read my above post and react like meldon44 did.
Honestly, my post has nothing to do with entitlement, it is strictly based on the expectations of a paid service. I paid for a product and had no idea what the SLA was that I was entering into. I probably should have researched that before getting into it with random people on the internet. But to be completely honest an SLA should be listed with regards to the updating timelines of site content.
Point forward I will NEVER use this forum as a method of communication with the "staff" of people that run this website... and yes there is verbiage on deckbox.org that does state that it is run by a staff of people, not just one guy. Instead I will simply click the "Support & Feedback" link at the top and communicate directly with the person/people that I am giving my money to.
Once again, my apologies. I shall step away from this conversation, no need to reply.