1 Topic by Abraxas514

(0 replies, posted in Buying & Selling Cards)

Hey Everyone,

I've been playing a lot of FNM and have won enough 1st places to open a whole lot of standard showdown packs. I'm curious if there's anyone here who is looking for these prize-only guild lands. I have them up at a tentative price although I haven't found much of a reference in order to know what to charge for them. Please take a look at my inventory! I'm also open to trades, mostly for Commander and Legacy and Modern staples.

Thanks!

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2 Reply by Abraxas514

(16 replies, posted in Announcements)

Thanks for keeping up with all the nonsense going on. I'm a happier seller with policies like this in place.

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3 Reply by Abraxas514

(3 replies, posted in Site Discussion)

Thanks, this has been handled fairly.

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4 Topic by Abraxas514

(3 replies, posted in Site Discussion)

Hello everyone,

I've done some searching and it seems a common topic among sellers is a complaint about unfair negative feedback. Reasons for this include: Very small purchase where Paypal fees result in a net loss, spiky prices combined with predatory purchasing and sellers having issues on their end with finding cards or conditions.

Negative feedback should not be possible on the grounds of simply refunding an order. The cards may sell locally. They may get damaged. Their price may fluctuate wildly.

I know there is an option to email the "support team" (I imagine this is just Seb?) about improper feedback. In this case, I was left negative feedback with the comment "Order cancelled".

Since it is important to protect the buyer I understand that he may leave negative feedback on a cancel in the case of unreasonable or fraudulent practices.

With this in mind, I want to suggest to ability to report a buyer for fraudulent feedback. Bad feedback is as damaging as loss of business directly. If a buyer is leaving negative feedback solely for the purpose of attacking the seller without reasonable cause, he should be punished to discourage this from happening in the future. Buyers will definitely not want to sell to someone who is likely to leave negative feedback for reasons covered in the DB seller's guide.

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5 Reply by Abraxas514

(3 replies, posted in Site Discussion)

Thanks for the advice! I can understand why most stores will take the loss to encourage future profits.

As for cancellations based on price, Amazon definitely does it. I ordered a projector in 2013 that had been priced way lower than it should have been. 24h after my order, I got the following email:

Your Amazon.com order of "Vivitek D952HD 1080p DLP..." has been cancelled.
Amazon.com Marketplace (payments-messages@amazon.com)  Add to contacts  02/04/2013   Keep this message at the top of your inbox 
To: -------
payments-messages@amazon.com
Amazon    Your Orders | Your Account | Amazon.com
Order Cancellation

Order #----------
Hello ----------,
We're writing to inform you that your order has been canceled. We're sorry for the inconvenience this has caused. In most cases, you pay for items when we ship them to you, so you won't be charged for items that are canceled.*

Order Details
Order #---------
Placed on Monday, April 1, 2013
   
Vivitek D952HD 1080p DLP Projector
Sold by WT-IMPORT
Cancel Reason: Technical Problem

"Technical Problem" here is that the price was posted erroneously. Most online retailers will do this, and card stores all collaborate behind the scenes to make sure when one raises its price, they all do.

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6 Topic by Abraxas514

(3 replies, posted in Site Discussion)

Hello Deckbox staff,

Happy holidays and a great new year to you guys. I guess the team must be on vacation because I've been receiving lots of orders for cards that have spiked in value.

I would be amazing if we had some 12h or 18h period where we could automatically cancel an order because the deckbox price does not reflect the actual selling price. Most large card stores, and even the whole of Amazon.com for example, will cancel your order if the posted price does not match the real price.

It sucks to refund customers. I would much rather be able to negotiate prices immediately during a pending transaction. I can see why this would be annoying to some sellers, so it would need to be implemented as an option.

Also, if a buyer wants to add a card to a transaction, there is no currently set up way to notify him he should propose the purchase and allow negotiation.

The past two situations have been happening fairly often as I would imagine the staff is on vacation and price spikes from spoiled cards are not being updated.

Thanks guys!

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7 Reply by Abraxas514

(36 replies, posted in Announcements)

Absolutely right, my bad, information removed.

I just copy pasted the whole thing and I actually didn't know he posted his number (email was on profile)

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