1

(1 replies, posted in Buying & Selling Cards)

Looks like you need to set up a seller account if that's what you intend on doing. It links up a paypal account so you can get paid.

2

(1 replies, posted in Site Discussion)

I've had a handful of times when I've tried to buy cards on the site and the seller either doesn't have the cards, they didn't mean to have their seller profile turned on, or the price wasn't what they wanted to sell it for. I understand that from time to time things happen, however, I don't have these issues on other marketplace sites.

I think the #1 issue is that selling is low volume on deckbox for a lot of sellers and they don't stay up on their storefront. It bothers me as a buyer because when I have made a purchase virtually everywhere else online, when my money is taken, I can assume the goods are on the way.

How do we add another layer of protection for the buyer who is committing their money to the seller? Is there another step that notifies the seller of a pending purchase and is signed off on by the seller before money is collected? Should there be a higher level of vetting of sellers? I have bought multiple times from a couple of sellers, that I know are going to have the cards and I know are going to send them as soon as possible. I will continue to buy from them, but unfortunately this is the exception not the norm. I get incredibly nervous buying from a seller I haven't purchased from before because of past purchases needing to be refunded, or not responded to for days.

I hope that the buyer experience can improve because I really do like buying from other players and collectors on deckbox. It is just incredibly frustrating to me to place orders that I have no idea if they are actually going to go through.

3

(1 replies, posted in Site Discussion)

Yeah I thought the same when I joined. Basically there are two types of traders, traders that use the average prices on deckbox, and traders that want to use a third party. After a few trades under my belt I decided not to worry too much and just double check other sites to make sure it wasn't insane.

4

(0 replies, posted in Site Discussion)

I always wish there was a button to add someone's card to a trade like there is in the buying section adding it to the cart. My trade workflow is really clunky where I open a trade, and then have to have another window with their inventory and add them one by one, instead of being able to just add to a trade like I would add to a cart.

5

(7 replies, posted in Trading Post)

Yeah, that is really too bad. I could see on a lesser value card it might not be as big of a deal. Still annoying, but, on a valuable card, it's really frustrating. I'd give the trader a week or something to resolve the issue, then name and shame!

6

(7 replies, posted in Trading Post)

Now you have me nervous as I just ordered one myself!

7

(7 replies, posted in Trading Post)

Isn't step 1 contact the trader and explained what look like happened? I wouldn't be happy either but, you have to give the trader the opportunity to rectify the situation. In the case where they aren't willing to do anything, I would say the most recourse you have is giving bad feedback. Trades in my opinion, are totally based on honor and reputation because there isn't actual commerce happening and unless I am totally misinformed on the situation it would not be worth the headache trying to track down the trader and take some sort of legal action. In short, you were on the short end of a bad trade...

EDIT:

If I were the other trader I would have either offered you the same value to choose from the rest of my inventory, or I'd offer to paypal you the cash value. Is there something more you are looking for?

8

(2 replies, posted in Trading Post)

What would you want to do? I think avoiding is the best course of action. It's a bummer that you released your address and the trader cancelled. I would be interested in what the reason for cancel was.