Just trying to get another opinion on how to fairly deal with cards that are lost in the mail.
I sent someone some cards ~20$ with tracking back before Christmas. They seemingly never arrived, the tracking still shows due for delivery on 12/23 and I am getting nowhere dealing with the post office.
I have received his cards after a long delay, but everything was in order and good condition.
I am giving up on the cards ever arriving as the post office has been unsuccessful at locating the package and are claiming that the letter likely just failed to scan. I am currently working with the user to try to remedy the situation but wanted to get some opinions on how other people have handled problems like this.
On one hand I feel like this guy is getting the short end of the stick and I should send him cards to make up for his loss, but on the other hand, if I do that I am on the short end, basically trading for the same cards twice.
What I am thinking would be fair is for both of us to take a part of the loss, I was thinking I would send him around 13-15$ worth of cards and call it even.
Any thoughts?