Sebastian Zaha changed six pieces of feedback I received from two people in the same town from positive to Neutral without first bothering to ask any questions other than to accuse us of being the same person. Clearly addresses would indicate we aren't, as would checking IP's, or just asking the question first, but nope, he just changed feedback, and when asked about it said "well, it doesn't make a difference."
It does make a difference. Rightly or wrongly neutral feedback is perceived as "not positive". You guys don't want us to leave feedback with people who happen to live in the same city but do mail trades then fine. It's not like I need the rep points. But don't actively make accounts look worse because the mod can't be bothered to do simple investigation or ask questions. My account now actively looks worse due to laziness.
Just remove the feedback.