Topic: Activation emails not working
Hello, I'm aware that this belongs to the support desk, but since I am locked out of my deckbox account (although my user is still logged in to the forum, as I found out) I cannot use it, never mind my premium subscription, since it requires to be logged in to the main site. Three days ago I changed my account email, and after the system logged me out for new mail validation, the email never arrived. Not in inbox, nor in spam folder. And it is not some obscure email service, it is a gmail account. I tried several times to log in and ask to resend the activation email, without result. I sent emails to the support mail box and to the general info mail box, without answer. Hopefully some moderator will notice this message. Could you please ask the person in support to check email, and maybe check the outgoing mail server for activation messages? I have trades and messages waiting for answer since the weekend.
Feel free then to delete this message once the problem is solved. Thank you.