Locutus wrote:
High Priority???
Plans changed a bit since then, and other features were requested / needed / released first 
801 2016-05-23 10:27:40
Re: Site API (21 replies, posted in Site Discussion)
802 2016-05-13 10:58:17
Topic: Forum Rules for Communities (0 replies, posted in Deckbuilding Challenges)
Forum Rules for communities:
The community administrators are Moderators for your community's subforum. Nevertheless, if you notice abuse, vulgarity or inappropriate content, please report it to admin@deckbox.org
Using English is NOT mandatory. Any language can be used in your community's forums, but please use english in the global forums (Announcements, Magic the Gathering, etc)
803 2016-05-04 06:53:29
Re: Missing printings, card numbers, editions for specific cards (866 replies, posted in Site Discussion)
Wrote it down, will take a look, perhaps add them to the Extras: Dragon's Maze set.
804 2016-05-04 06:50:26
Re: Move folder to the top level? (1 replies, posted in Site Discussion)
Hmm, it used to be draggable on top of the "Mtg Decks" to move it to top level but it seems it does not work indeed.
I will take a look.
805 2016-05-02 09:13:07
Re: marketplace order approval? (13 replies, posted in Site Discussion)
Kammikaze wrote:
(Mentioned by 9700377 above. I can forward you the the TCG email if you want, Sebi)
Yes please, would love to see it!
806 2016-05-02 09:12:44
Re: marketplace order approval? (13 replies, posted in Site Discussion)
d72B wrote:
should we share the names of those who do this regularly so that sellers can proactively block these users?
Well, if this kind of thing is needed, then I why should we allow this kind of purchases on the website at all? It would just punish new sellers, that will stop selling in annoyance that each time something spikes the sharks buy the stuff within hours.
807 2016-05-02 09:09:02
Re: Reporting suspicious users. Feedback resets. Wave of suspensions. (16 replies, posted in Announcements)
d72B wrote:
I'd prefer it if reporting the user opened a support case so that I have a record of it (in my "Messages") and a place to check for any responses from you, Sebi.
For example, I reported a buyer who might be scamming and I asked you to look into it before I refunded their purchase, but I didn't hear back... I had no way of confirming that your received the report (besides opening a support case for this and asking separately, which kinda defeats the purpose of the Report functionality...)
Hmm, this is true, in some cases it would be valuable to continue a conversation based on a report. I wrote it down and will get back to you on this issue after I finish a release planned for this week.
808 2016-05-02 09:06:45
Re: No activation e-mail link (1 replies, posted in Site Discussion)
Seems there are some delays in email sending to some domains, with our new email provider. I will take a look at purchasing a dedicated IP address, should solve the problem...
809 2016-04-27 16:12:02
Topic: database: Pro Tour promo: Snapcaster Mage (2 replies, posted in Announcements)
Quick tiny update, added the Snapcaster Mage pro tour promo today:
810 2016-04-27 16:08:17
Re: marketplace order approval? (13 replies, posted in Site Discussion)
The big stores also reserve the right to cancel orders that have been made immediately after spikes.
It should be no problem to simply cancel and refund. There will be a small paypal fee that is annoyingly not returned to the seller, but aside from that, it is well within the right of the seller to cancel. It is true that buyers might then leave angry feedback, but the spike occurrences should be rare enough that this should not influence the score too much.
That is at least my view on the issue.
Also feel free to use the report tool for blatant cases of users that are just trying to clearly take advantage of price inconsistencies. We do not look kindly on those kinds of "predatory" practices, and I will email warnings for repeat cases.
811 2016-04-27 14:44:19
Re: Minor backend changes to email system (5 replies, posted in Announcements)
lordoftheshadows wrote:
Can you not run a SMTP server yourself so you don't have to deal with the hosting or is getting that set up more work than is necessary.
We did have one for many years at the beginning, then used gmail, then tried a dedicated service.
It is a finicky thing, email sending, and there are many things that go wrong. Yahoo stopped delivering mail from us twice for many days, and nobody was responding to my emails, etc.
Also the risk of having to debug arcane postfix configuration files and log data for days on end, as the sole maintainer of the website is not worth taking...
812 2016-04-25 12:42:46
Topic: Minor backend changes to email system (5 replies, posted in Announcements)
We have changed the service provider for our emailing system, since our former one, despite being great[1] has decided to kick away all its customers (boo MailChimp!) .
The change looks to have been smooth and normally there should be no issues and no visible changes to deckbox users. If you *do* see any kind of email delivery problem, or broken email layouts / links / content of any kind, please let me know via a Support ticket.
813 2016-04-20 15:20:46
Re: Shadows over Innistrad and other fixes (13 replies, posted in Announcements)
Added the welcome deck printings:
814 2016-04-19 16:44:11
Re: Trading local w/prices (5 replies, posted in Site Discussion)
Interesting idea, I like this quite a bit.
815 2016-04-14 12:11:40
Re: Filter Options (2 replies, posted in Site Discussion)
Hello,
They do want a Canopy, but they probably want a near mint one, while you have a Lightly Played one, that's why they are listed but do not show the canopy when you visit their profile in the intersection.
816 2016-04-14 11:52:07
Re: Reporting suspicious users. Feedback resets. Wave of suspensions. (16 replies, posted in Announcements)
Fixed for clearer phrasing. Thanks guys for the better suggestion!
817 2016-04-12 18:22:52
Re: Site down? (5 replies, posted in Site Discussion)
Should be fixed now, sorry for the problems.
818 2016-04-12 17:58:37
Re: Site down? (5 replies, posted in Site Discussion)
Something is indeed broken, checking now.
819 2016-04-12 15:00:58
Topic: Reporting suspicious users. Feedback resets. Wave of suspensions. (16 replies, posted in Announcements)
Prompted by some recent discussions on trade safety and scamming, it is time to step up our game in preventing abuse, and making sure the deckbox community is a safe and friendly place
We now have a Report User button on user profiles, for those cases when you suspect someone is up to no good but do not want to open a ticket or a trade dispute. The message you submit will be sent to us; neither the target user nor anyone else will see it.
The current 3 categories for reports are:
Abuse - this is the most general one. It should be made when the user in question is rude, aggressive, lying or purposefully deceiving, or trying to take advantage of a person, situation or site bug for personal gain.
Scamming - Use this report type when you suspect a user is looking to scam others, or when you suspect the user is a new account of an older scammer on the website.
Lost Mail - Use this report to let us know that the user has either said the mail you sent was lost or that he said he sent his cards but you did not receive anything. When someone amasses more of these reports they will be forced to always send with tracking.
Nothing will automatically happen when a report is made, we will need to read it and check the users history and connections before deciding on a course of action.
Needless to say, please do not abuse this system if you are simply annoyed by someone, it will end up working against you.
Feedback Reset
We are going to enforce neutral feedback in more cases from now on. They are supposed to signify that something was not according to plan, even though they do not decrease the trade score. They will be left on most longer disputes, and will be enforced by myself on other occasions as well (such as when someone marks a trade as a mail trade and leaves feedback when in fact it was a local trade).
Suspensions
There has been a wave of suspensions today and it will continue tomorrow as I finish some more reporting tools and statistics. User accounts that seem to be related to former scammers, or are remade accounts (to get rid of negative feedback for example) will be suspended (constantly, if they remake accounts constantly ). The better tooling should help with keeping everything a bit more in line and provide better insights.
If you by any chance have been suspended but have done nothing wrong, please open a ticket by going to Help -> Support. It might be that I have made a mistake, it has been known to happen before
Thank you in advance for the reporting and keeping this community friendly and honest
Happy trading!
820 2016-04-11 15:56:52
Re: State of the Marketplace (25 replies, posted in Site Discussion)
sebi wrote:
Ultimately someone needs to have the responsibility, and that is whoever is contractually obligated to Deckbox, in this case it's only me, since it's a 1 employee company.
I do hope it will change and we can grow of course, but right now sadly this is the situation, we have to work with what we have got.
I do try to answer all tickets and emails of premium users second day, as promised.
We can continue the marketplace discussion if you wish and open a ticket. I am just not comfortable with this conversation happening in public, the way it was started.
821 2016-04-11 15:54:35
Re: State of the Marketplace (25 replies, posted in Site Discussion)
d72B wrote:
...because you're trying to do everything yourself. We bugged you to allow your community to help support the site in the past...
We did have moderator support in the past, for the old BTR system, but it is not a golden solution. Moderators need to be chosen, and decisions need to be reviewed, and admin systems need to be developed for them to be able to have enough power while not enough to just trash the database and leave, or scam people and leave, or ... etc
Ultimately someone needs to have the responsibility, and that is whoever is contractually obligated to Deckbox, in this case it's only me, since it's a 1 employee company.
822 2016-04-11 15:04:19
Re: State of the Marketplace (25 replies, posted in Site Discussion)
valdor wrote:
Sebi, I want to preface this by saying I love deckbox, and just want to see it grow, but as the creator and only person that we can ask questions to, we kinda deserve some level of transparency. Hell, even a bi weekly, "Hi, guys, I am still working on this and this issue. Still incoming." Instead we get an "Ok, ill look into it, and then no response.
It is difficult to answer and discuss everything on the forum, email, support tickets and trade disputes and still have time for development and others... so sadly I cannot report and respond everything all the time because there simply is no time...
823 2016-04-11 14:54:11
Re: State of the Marketplace (25 replies, posted in Site Discussion)
d72B, this thread has always felt to me like I'm being "grilled" and pressured into responding, with periodical reminders of my failings.
I am not quite sure I am comfortable with the level of transparency (on a public forum) that some of these questions require.
824 2016-04-11 14:49:29
Re: Inventory Binders (2 replies, posted in Site Discussion)
Does not exist yet but it is very high on the priority list.
825 2016-04-05 09:51:38
Re: Deck Idea, Built Deck... how about List? (4 replies, posted in Site Discussion)
djdanlib wrote:
So to that end, having a list is more immediately useful than a tagging system [...]
The problem is that if you want to mark things you have in a trade binder, you don't really want to use a separate list, since you *do* want to trade those cards presumably. Which means they do need to be in your tradelist so that everything else works ... (trade matching and trade finder, autocompleter from the trade page, intersection with other users, etc).