sebi wrote:The big stores also reserve the right to cancel orders that have been made immediately after spikes.
It should be no problem to simply cancel and refund. There will be a small paypal fee that is annoyingly not returned to the seller, but aside from that, it is well within the right of the seller to cancel. It is true that buyers might then leave angry feedback, but the spike occurrences should be rare enough that this should not influence the score too much.
I think you're underestimating the impact of having just one negative feedback.
Also feel free to use the report tool for blatant cases of users that are just trying to clearly take advantage of price inconsistencies. We do not look kindly on those kinds of "predatory" practices, and I will email warnings for repeat cases.
This is actually a bit dangerous to say in an unqualified manner. The buyer in this situation is someone familiar to me - he's bought from me under similar circumstances. Basically, if a card starts trending up in price Deckbox will be slow to update and he'll buy these cards off of users who pegged their prices to the lagged Deckbox prices or who haven't updated their prices yet. This isn't exactly predatory (not like the guy who tried to trade for all the mispriced Polukranos copies a couple years ago), but it does illustrate why the Deckbox market is very risky for casual sellers - there's the dream that someone will come and buy all your bulk, but the reality is that instead people will just buy the cards that you've priced too low and this will lead to salty interactions.
My guess is that this sale in particular concerned Dark Petition or Seasons Past or one of the cards that went up in price by 500% during the Pro Tour. The OP had probably pegged his prices a couple weeks ago, so when some card shot up from $1 to $10 the buyer came in to snag all the underpriced copies on Deckbox. I don't think it's wise to punish buyers for this, but it sucks for sellers. Marketplaces like MCM and TCGPlayer have started warning merchants around Pro Tours to be vigilant in order to avoid cancelled orders. Or if you can't be vigilant, take down your cards for Pro Tour weekend.
Last edited by 9700377 (2016-04-28 15:11:52)