Topic: Feedback drop-down menu bugged in some browsers?

Bug observed: Drop-down menu registered wrong feedback.

Users involved: CloudAran (me) and Zenthelm

Browsers: I've been using Chrome mostly, but I believe I experienced the issue in Safari. I have not asked Zenthelm what browser he was using.

Affected Trade: http://deckbox.org/trades/21360?s=19017

Detail:

While trading with Zenthelm, I experienced some trouble with the drop-down box for trade feedback not properly displaying the selection I had clicked in the menu. I finagled this a bit until I got the +1 I was trying to select, but it seems Zenthelm had a similar issue and did not catch it before submission (confirmed with him via messages). We've also looked for a way to correct this mistake, but it doesn't appear that you can edit feedback after it is initially submitted. That additionally seems like it could use a built in method for correction (IE if a claim was disputed or later resolved and both parties agreed to change either or both feedbacks).

Last edited by CloudAran (2012-08-20 19:14:29)

Re: Feedback drop-down menu bugged in some browsers?

related bug report:

...apparently the poll option for yes got removed when I submitted this topic and I can no longer access the poll to correct that, delete the poll or delete and report this topic.

Re: Feedback drop-down menu bugged in some browsers?

CloudAran wrote:

Bug observed: Drop-down menu registered wrong feedback.

Users involved: CloudAran (me) and Zenthelm

Browsers: I've been using Chrome mostly, but I believe I experienced the issue in Safari. I have not asked Zenthelm what browser he was using.

Affected Trade: http://deckbox.org/trades/21360?s=19017

Detail:

While trading with Zenthelm, I experienced some trouble with the drop-down box for trade feedback not properly displaying the selection I had clicked in the menu. I finagled this a bit until I got the +1 I was trying to select, but it seems Zenthelm had a similar issue and did not catch it before submission (confirmed with him via messages). We've also looked for a way to correct this mistake, but it doesn't appear that you can edit feedback after it is initially submitted. That additionally seems like it could use a built in method for correction (IE if a claim was disputed or later resolved and both parties agreed to change either or both feedbacks).

I've noticed this recently, too.  When the feedback drop-down first appears, you can try to select +1, but it stays as Neutral when you move off the field.  The workaround I've found is to first  select Neutral from the drop-down menu, then click the drop-down arrow again and select +1.  Making +1 your second selection makes it stick, and then you can apply your feedback.

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Re: Feedback drop-down menu bugged in some browsers?

HikingStick wrote:

I've noticed this recently, too.  When the feedback drop-down first appears, you can try to select +1, but it stays as Neutral when you move off the field.  The workaround I've found is to first  select Neutral from the drop-down menu, then click the drop-down arrow again and select +1.  Making +1 your second selection makes it stick, and then you can apply your feedback.

You bring up a good point, listing work-arounds for others experiencing this in the interim would be a good idea.

My work around was to select anything, then while the drop-down was still in focus, I used the arrows keys to adjust to the correct option.

Re: Feedback drop-down menu bugged in some browsers?

I've noticed this recently, too.  When the feedback drop-down first appears, you can try to select +1, but it stays as Neutral when you move off the field.  The workaround I've found is to first  select Neutral from the drop-down menu, then click the drop-down arrow again and select +1.  Making +1 your second selection makes it stick, and then you can apply your feedback.

Noticed this same issue recently, and noticed the same workaround (using Chrome).

Re: Feedback drop-down menu bugged in some browsers?

Sorry for the issue guys, now it should be fixed. (And the default should be +1 instead of 0 too)

Re: Feedback drop-down menu bugged in some browsers?

sebi wrote:

Sorry for the issue guys, now it should be fixed. (And the default should be +1 instead of 0 too)

Awesome, thank you. Are you able to address Zenthelm and my issue specificly? (I have a -1 from this issue that should be a +1 according to Zenthelm and he can't fix it)