Topic: how do i protest someone who stole my cards?
i traded with someone and i havent received his cards in like a month. how do i -1 his stuff without the trade being "complete?"
- Trade Score:
62 (100%) 
- HikingStick
- Member
- Offline
Re: how do i protest someone who stole my cards?
I'm sorry to hear that you are having problems with a trade. Thank you for reaching out, and for not naming the other party in the public forum. With mail trades, it can sometimes take more than two weeks for packages to be delivered (even if yours was delivered in two days!). If more than three weeks have passed, or if your trading partner has will not reply to your messages, please send an email to support@deckbox.org with the details of the situation.
Normally, trade problems are resolved with negative ratings. However, if it appears that your trade partner is scamming you, the admins will send him/her an email message asking for an explanation. If no response is received, the admins have the option of flagging the user's profile.
If you have proof of delivery for your shipment, you may have options for recourse through your local post office.
Last edited by HikingStick (2012-10-02 01:38:20)