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Deckbox Forum » Posts by sebi
Some users are using it, and I intend to make things better there too, don't get me wrong.
It is just that those sites you mentioned have already a number of users many orders of magnitude more than deckbox.
Even deckbox users that seem to like it here still do shop on tcgplayer and other places, and not here. I am not sure why... I suppose it also takes time for it to gain some footing...
Merged and reopened this thread.
gumgodMTG, I did not abandon the marketplace, and will continue to support it. I thought it will be much bigger too, and there would be no need for premium accounts. Sadly, that was completely false.
We do have one big store selling there already http://deckbox.org/users/adventureson
I closed one thread and then I managed to wax nostalgic in another... I think I have to get some sleep. 
I also always felt this website has a lot of potential, and it can become so much nicer than it already is (which I think it is, no false modesty). I always hoped others will see it the same way and I will have a way to hire people and build the coolest Magic the Gathering platform on the internet.
I never would have wanted to sell it because I made it and always had very high hopes for it, through all the years...
Only it would seem I am very naive... and I can't even hire myself haha!
And I am still determined to do my best to work towards that. Only it is not humanly possible to support 10.000 active users for free, so I am trying to figure out the best way to apply the little time I have.
For now, I hope people will understand that the premium account is just that - users that think this site is valuable to them, and are willing to support its health and growth. In turn I will dedicate the time I have to make sure they get the best Magic the Gathering platform on the internet, or as close I can get to it
I am sorry if I cannot offer a happy solution for everybody for free... but it is just not humanly possible...
On another note, have you thought of selling the site (or a portion of it)? to get the capitol you need to build a team and "do this for a living"?
Nobody will pay for the website, and then also pay me money to do what I do now for free, when the website has negative profits, and its features are seen as not worthy to be paid for by its user base.
Yep, been just thinking about that today. How about to just always have 2 levels, a lighter one for cards you have more than 1 of, and a slightly darker for cards you have a playset of?
sebi,
thanks for a great site. I initially registered as a seller not ever really planning on selling anything, but mostly as a way to give something back. Now I get to try Premium for quite some time.
In my book, that is a very fair deal.
-Frank
Thank you for the support! Much appreciated!
puca trade, a lot of the paywall features they have are already included in deckbox free
They are, but it seems that is my mistake. Puca trade have a healthy business I presume, and employees, developers and support staff. I do not even have an income for myself, and feedback seems to be that people are pissed off even when they are daily using those free features...
I did post on the thread there.
To clarify, there is no "deckbox team", it is just me
priority support - What does this even mean? if there's a bug it's probably affecting everyone and you need to fix it anyway right? Can you clarify what this means? Do you mean better support for trading issues? Are you offering a TCG player like guarantee for people that don't receive their orders?
It means if you have a problem and write me an email or post on the forums, I guarantee to read it and answer it as fast as I can. It basically means I reserve some time for you to solve the issues.
emergency collection backup recovery - umm... i guess this is okay... the site really isn't structured in a way that these types of accidents should happen often. Unless you get more requests than we know about.
People accidentally delete their inventories, or mess things up importing or exporting. We have more tools now that allow mass import by edition, which can cause issues.
It also might happen that there are bugs which cause you to lose card information unless you personally made a backup. If you are premium, I will take time to help you recover your data.
Sorry the features provided by the premium plan do not seem to satisfy you, I hope other users (which have been asking for many of these for years) will find them useful.
Haha, turns out I posted that exactly after ElPablo wrote a very big post on the topic at hand, isn't that some weird coincidence
Will post reply to your questions now, reopened this.
Thank you for the feedback guys.
I will close this thread as it seems most discussions are about politics and not actually about the features themselves. It seems some of the people participating in the thread did not even try our free trial to take a look at the features but seem to have very strong opinions nonetheless.
Feel free to open threads discussing specific features of the premium plan, how you like them and what you think can be better, in the Site Feedback forum.
Thank you very much to the people that decided to support us. I will post updates with features under development, as always.
PhyrexianLibrarian, thank you for understanding, and for the positive feedback
Seriously, read my post and you will understand that I didn't ment your communication in 'service' but ment your external communication.
I do not understand what you mean. 
For free by the way.... to help you guys use this website.
Sebi seriously? We both can do the math. That's one post a day. ON YOUR FREAKING OWN SITE.
And you think 1 post a day for 6 years shows lack of communication?
I also have many more thousands of email threads in my email, and thousands of emails sent to users here, be it for support or to solve trade disputes. I try my best to answer everything, although sometimes there just is not enough time.
I'll take whatever feedback you give, and try to learn something from it, but if you tell me this site lacks "communication".... that I have no answer for....
Actually it just points out which feature Deckbox is lacking.
Communication.
I have (next to my username) 2,237 posts on this forum. I do not play magic, or trade, for many years now, so all of those are support requests and feature conversations, and helping users out, during the last 6 years. I am not sure what more I can do.
If you actually read the post you're alluding to, the accusation is that Deckbox purposely reduced the matches per page in order to offer a high number of matches as a premium service.
We did not do anything like that. The matches we reduced were on profile intersections which this updates does not touch at all. I also increased them back after them being reduced, at the request of the user who is now still complaining.
The thing we provide now a custom option for is cards listed per page of inventories / tradelists / wishlists, and has nothing to do with the intersection thing.
I said it initially, but it seems people did not notice, so it perhaps bears repeating: nothing that was free yesterday is now for money.
Your tradelist is restored now. Thank you for your patience, sorry for the bug.
Deckbox has been great to me; I visit several times/day and have made hundreds of trades. But, now that I know many of the features that have been promised to being worked on, and possibly any future requests that I make, are being put behind a pay wall, I'm not sure how long that will continue.
I have edited out my original reply, it was perhaps too emotional.
Why do you feel you have to give up a site you love just because there are features behind a paywall? You can keep using the free part of deckbox like you have until now. Nothing has been removed.
Some features are behind a paywall because the significant development and work that is needed for them is simply not doable unless there are paid employees to invest time in them...
Just a few users that changed inventories right after the release, due to a bug I introduced with the Auto Trade feature.
I have found the problematic ones and recovering them right now.
Many things changed since a couple of months ago....
Sorry you do not like our website, I sincerely hope you find something that will satisfy you more.
Yep, sorry for this, my bad. Fixing in 2 minutes, will reply back when your inventory is ok again.
Checking this now.
Deckbox Forum » Posts by sebi